Blackbaud Remind Sync

Keep Remind Up to Date with Blackbaud

Userbus's Blackbaud Remind sync moves data from Blackbaud's K–12 Student Information System to Remind, a communication platform for education.

By default, sync includes classes, enrollments, students, parents, teachers, staff, relationships, and schools. Userbus adheres to Remind's CSV 2.0 specification.

Data Synced

Data Type Fields
Classes
  • Types (all optional)
    • Academic groups
    • Activity groups
    • Advisory groups
    • Athletic teams
    • Community groups
  • Class ID
  • Class Name
  • School ID
Class Enrollments Associates users with their classes
Users: Students, Parents, Teachers, and Staff
  • User ID
  • First Name
  • Last Name
  • Contact Email
  • Contact Phone Number
  • Role
  • Date of Birth
  • Grade
  • Student Number
Student/Parent Relationships Links students to their parents/guardians
Schools
  • School ID
  • School Name
School Enrollments Associates users to schools without associating them with a class. Examples include support staff, specialists, and administrators.

Included Settings

These settings are included with the sync and are configured for free. All of them are optional.

  • Do not populate student contact details for certain school levels
  • Filter out classes whose names don't contain _____ in the data sent to Remind
  • Remap school names and/or IDs
  • Include athletic teams and rosters
  • Merge school levels into a single school

Customization

Customization requests can often be accommodated for a one-time implementation fee. Let us know what you're looking for; we'd be happy to discuss.

Free Customization: School Level Merging

Cool Academy has three school levels in Blackbaud: Lower, Middle, and Upper.

By default, the three levels will sync to Remind separately.

The school opts to merge the levels before sending them to Remind.

Userbus merges the levels into a single level named Cool Academy in its Remind data. Classes from all three levels will show up in Remind under Cool Academy instead of under Lower, Middle, and Upper School. The school levels remain separate in Blackbaud.

This customzation is optional.

Existing Data

If your school has existing data in Remind, Remind will remove it when you start syncing with Userbus. (Remind does this when you change from any sync method to another.)

However, message history and accounts will not be removed from Remind. This lets teachers review past communications if needed.

Message history is archived, and accounts will be added back if their email addresses and phone numbers match those in Blackbaud.

Sync Times

The sync can run:

  • On demand at any time by logging in to Userbus's web portal and clicking the Run button. Apple typically processes the new data within a few minutes.
  • On a schedule that you can adjust in the web portal.